Alex integrates seamlessly with your Hostify account. You can check each message.
We have developed a specialized software which imports your listings from Hostify and serves as a “knowledge source” for the communication experts. Alex will then work with you to get the necessary additional information (check-in instructions, guest guides, appliance manuals, etc.) and to determine your specific needs and rules - for example, how to handle last minute bookings, when to send check-in instructions, whom to contact in case of emergencies, etc.
That depends on whether you want them to know. Alex can sign-off on all messages as one of your team members, a co-host, you or someone else.
Usually within 15 minutes. Response rates may vary but they never exceed 55 minutes.
No. We don’t believe chatbots have achieved the required sophistication to handle a personable, truly friendly and considerate conversation. The correspondence is always delivered by an experienced guest communication expert who lives and breathes :)
Only English as of now, but Alex will be attending foreign languages classes soon! Let us know what language you need and we’ll prioritize it.
No limitations, the more the better! Our interests are completely aligned.
Alex can review your listings, improve descriptions, optimize search engine impressions (SEO), set nightly rates, screen guests, create tasks for your ground teams and write reviews. Alex can even build your own booking website, help with branding, homeowner and guest acquisition and digital marketing. You can pick any combination of these services, just get in touch with us and let us know what you need!
Alex works round the clock so that you and your team can enjoy a peace of mind. You will:
- Save time
- Improve conversations
- Increase revenues
- Reduce staff costs
- Get outstanding reviews
That’s the best part - there’s no fixed cost, no salaries or hourly rates. Alex gets 2% of the generated reservation revenue for its guest communication services. That’s way cheaper than hiring your own 24/7 guest comms team, right? Hire Alex! Additional services pricing is tailored according to your needs. Let’s discuss these.
What are the benefits again?
Reduce staff costs
Get outstanding reviews
And the costs?
That’s the best part