UpMarket is an AI-powered Guest Management System that automates end-to-end guest operations for vacation rentals, hotels, bed and breakfasts, and resorts. From the first message to checkout, UpMarket streamlines communication, online check-in, identity registration, access control, upselling, and compliance reporting, enabling property managers to automate up to 91% of guest interactions.
The integration between UpMarket and Hostify allows property managers to automatically sync reservations, guest details, and stay information into UpMarket’s AI-driven platform. This enables automated communication across WhatsApp, SMS, email, and OTA channels in 100+ languages, ensuring guests receive instant, accurate responses throughout their stay.
Through this integration, operators can automate online check-in, digital contracts, ID registration, city tax collection, smart-lock access distribution, incident handling, and upsell offers such as early check-in or late checkout. UpMarket escalates only complex cases to the team, while Hostify remains the system of record for property and reservation management.